Today 4 due
11 renewals this month invoices out this month gifts to receipt this month
For chambers of commerce For businesses with customers to keep For associations and member organizations For nonprofits
Members, dues, events, invoices, the newsletter and the public website — one place, and one record for every person in it. Customers, bookings, invoices, the mailing list and the public website — one place, and one record for every person in it. Members, subscriptions, events, committees, the newsletter and the public website — one place, and one record for every person in it. Donors and members, gifts, events, receipts, the newsletter and the public website — one place, and one record for every person in it. Every screen on this page is live in your browser. Take hold of it.
What do you run? The page answers in your words.
Running a chamber of commerce today
11 renewals this month invoices out this month gifts to receipt this month
$8,420
across 14 invoices142 of 180 seats taken of 180 places booked
1,204 recipients
The part that is hard
Most software gives you a member list, an events list and a mailing list, and then it is your job to keep the three of them agreeing. Most software gives you a customer list, a booking list and a mailing list, and then it is your job to keep the three of them agreeing. Most software gives you a donor list, an events list and a mailing list, and then it is your job to keep the three of them agreeing. Here there is one Dana Ruthven. Her booking, her invoice, her listing on your website, the newsletter she gets and the job her company posted are all the same Dana. Nothing holds a second copy of her, so nothing can be out of date while the rest is right. Take hold of any of it below.
One record. Everything on the right points at this.
Six places she turns up. One Dana. Switch any of them off and she is still here.
Eight apps, one screen
Every app below is drawn by the same hand: the same screen, the same buttons, the same words. Whoever learns the first one has already learned the eighth, which matters when the person being trained is a volunteer with an hour. Take one that is no use to you and switch it off — what is left is a whole product, not a product with a hole in it.
The ground just changed — on purpose
The whole page has just changed color, and the top bar changed with it. That is the product picking a look, live, and it is the same thing that paints your public website — one place, one login, one bill. And the directory below is not a second copy of your member list. It is your member list, on your website. And the listings below are not a second copy of anything. They are what is already in the product, on your website. And the supporters below are not a second copy of your donor list. They are your donor list, on your website, showing only what you allow.
A staff member edits the live page and the change is staged rather than live. Somebody publishes it, page by page or all at once. Nobody has to learn a second product to change the opening hours.
A list of members, an events calendar and a job board dropped onto a page all take the look of that site. That is why your website looks like a website somebody designed, and not like six plugins bolted together.
Whose it is
Nobody else’s information is in there with yours, so nobody can be shown yours by mistake.
Not a row with your name on it in a table you share with every other customer — your own store of records, with nothing else in it. That is what makes a copy of everything yours to ask for, and what makes leaving with all of it an ordinary request rather than a negotiation.
Nothing here can run away with your bill either: everything that can spend money or send mail on your behalf is capped the day your account is made, and a missing cap is treated as a fault rather than a setting.
Open one. Then ask it for somebody else’s people.
In service
Spring Hill, Kansas. Not a pilot and not a sandbox — the members, the dues, the events and the website. The screens on this page are the screens they use, with names and numbers that belong to nobody.
A trade association, a professional body, a nonprofit and a business with a book of customers all keep the same things: people, money owed, events, a page the public sees and something that goes out by email. What changes is what you call them — so you name them, and the whole product says your words back to you.
What is due, what is unpaid, who is coming and what is waiting to go out are on the same screen, because they are the same records. Nothing on it asks you to open a second product to finish a job you started.
Take the controls
Tell us what you run on now. We will show you the same screens with your own words in them, and your own kind of work on the cards.